Privacy Policy

This Privacy Policy describes how [Company Name / XinshunPCB] (“we,” “us,” or “our”) collects, uses, stores, and discloses your personal and technical information when you visit our website at [Website URL], use our services, request quotations (RFQ), or submit proprietary engineering and design files.

1. Information We Collect

We collect information directly from you when you interact with our platform, request technical services, or initiate business orders:

Contact & Corporate Identification Data: Name, corporate email address, business phone number, company name, physical billing/shipping address, and job title.

Engineering, CAD & Manufacturing Files: Gerber files (RS-274X, ODB++), Bill of Materials (BOM), CAD schematics, Centroid XY pick-and-place files, firmware binaries, and custom test specifications uploaded via our portal or shared via email.

Transactional & Payment Details: Order history, invoicing data, payment confirmation details, and banking information (we do not store raw credit card numbers on our local servers).

Technical & Usage Data: IP address, browser type and version, operating system, time zone settings, referring URLs, and page interaction metrics collected automatically via cookies and analytical scripts.

2. How We Use Your Information

We process your data strictly to fulfill legitimate business and engineering operations:

Quotation & DFM Audits: Conducting Design for Manufacturability (DFM) reviews, layer stackup modeling, and issuing itemized fabrication quotes within our standard 24-hour service level agreement.

Manufacturing & Supply Chain Execution: Sourcing authorized components through franchised distributors, programming automated SMT pick-and-place lines, and fabricating printed circuit boards.

Order Fulfillment & Logistics: Packaging, customs clearance, door-to-door (DDP/FOB) international shipping, and order tracking.

Customer Support & Engineering Communication: Assigning Field Application Engineers (FAEs) to resolve engineering queries (EQs) and provide technical assistance.

Legal & Regulatory Compliance: Adhering to export control laws, tax reporting, and anti-fraud regulations.

3. Proprietary Design Files & Intellectual Property Protection

We treat all uploaded engineering schematics, BOMs, and firmware as strictly confidential:

Mutual Non-Disclosure Agreement (NDA): All project files are governed by standard or bilateral NDA terms prior to technical review.

Data Vault Encryption: Uploaded CAD and Gerber assets are encrypted in transit via TLS 1.3 and stored at rest using AES-256 bit encryption with role-based internal access controls.

Strict IP Ownership: You retain 100% ownership and intellectual property rights over all submitted schematics, custom test programs, and design files.

Access Limitation: Access to production files is restricted exclusively to CAM engineers, lead FAEs, and production supervisors directly assigned to your project.

4. Disclosure and Sharing of Information

We do not sell, rent, or trade your personal data or engineering files to any third party. Data is disclosed solely under the following conditions:

Authorized Service Providers: Trusted third-party vendors who assist in operational execution, including franchised electronic component distributors (solely for BOM procurement), international freight forwarders (e.g., DHL, FedEx), and secure cloud infrastructure providers.

Legal Requirements: When required by law, subpoena, or valid regulatory process to comply with international trade, customs, or law enforcement mandates.

Business Transfers: In the event of a merger, acquisition, or sale of assets, subject to continued adherence to this Privacy Policy.

5. Cookies and Tracking Technologies

We use essential, functional, and analytical cookies to improve website functionality:

Essential Cookies: Necessary for technical operation, session management, and secure file upload portals.

Analytical / Performance Cookies: Used to analyze website traffic patterns, monitor system performance, and optimize user experience (e.g., Google Analytics).

You can manage or disable cookie preferences through your individual browser settings; however, disabling certain cookies may impact the functionality of our interactive file upload and quote generation tools.

6. International Data Transfers

As an international manufacturing enterprise, your information may be transferred to, stored, and processed in secure facilities located outside your country of residence. We ensure all cross-border data transfers comply with applicable international data protection frameworks, including the implementation of Standard Contractual Clauses (SCCs) to guarantee appropriate safeguards for European Economic Area (EEA) and UK users.

7. Your Data Rights (GDPR & CCPA Compliance)

Depending on your geographical location, you hold specific legal rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request corrections to inaccurate, outdated, or incomplete personal information.

Right to Erasure (“Right to Be Forgotten”): Request the deletion of your personal data and project records, subject to mandatory legal, financial, or quality audit retention obligations.

Right to Restrict or Object to Processing: Object to specific data processing operations or restrict how we use your information.

Right to Data Portability: Request your personal data in a structured, commonly used, and machine-readable format.

Non-Discrimination: We will not deny services, charge different prices, or provide a different quality of service for exercising your privacy rights.

To exercise any of these rights, submit a written request to sales@pcbxinshun.com.

8. Data Retention

We retain your contact data and order history for as long as your account remains active or as needed to provide you with ongoing manufacturing services. Engineering and Gerber files are archived in secure, access-controlled repositories for re-order consistency and traceability under IPC Class 3 quality retention requirements (typically 3 to 7 years), after which they may be permanently purged upon customer request.

9. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy periodically to reflect technological advancements, operational changes, or revised legal requirements. Any modifications will be posted to this page with an updated “Last Updated” date. Continued use of our website and services following changes constitutes acceptance of the revised terms.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, contact our Data Protection Team:

Email: sales@pcbxinshun.com

Direct Phone: +86-133 1645 5968

Physical Address: Building 2, Wanxia Industrial Zone, No. 32, Xiangxing Road, Baoan District, Shenzhen City, Guangdong Province